Author: fanseel

David Tudehope, co-founder and CEO at Macquarie Telecom Group, says a completely transparent and brutally honest approach to customer service … Read MoreHow Macquarie Telecom Group creates the world’s best customer experience

Entrepreneurs are not the naïve dreamers that investors assume them to be, according to new research which has important implications … Read MoreHow investors and entrepreneurs can successfully play the forecasting game

There are a number of important lessons for leaders who are looking to maximise productivity and engagement with employees who … Read MoreWhat do employees really value working in the age of COVID-19?

The rise of smart cities Governments around the world have championed the idea of smart cities. The Australian Government, for … Read MoreHow might COVID-19 spur the rise of smart cities?

What’s going to happen to office space? With large numbers of employees sent home to work over the past eight … Read MoreHow is COVID-19 changing the nature of work?

The dramatic changes to the workforce brought about by organisational responses to COVID-19 will likely accelerate the shift to smart … Read MoreWhat impact is COVID-19 having on the traditional workplace?

“Measuring and boosting engagement has become the holy grail of people management. But what are we actually measuring in engagement?”

“Whatever you do, don’t try to motivate people! People will motivate themselves and you just need to get out of … Read MoreLeadership and motivation

Employee mental health and organisational outcomes are at risk but there are steps business leaders can take to reinforce psychological … Read MoreRebuilding psychological safety in the workplace post-coronavirus.

The increased tension between the ‘fluidity’ on an organizational level and that on an individual level is one of the … Read MoreWhy you should send your best talent to the competition.