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Frederik Anseel

The people make the place.

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Frederik Anseel

The people make the place

Behavioral insights for better organizations Continue readingThe people make the place

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Author: fanseel

How Macquarie Telecom Group creates the world’s best customer experience

Posted onApril 8, 2021April 11, 2021 By fanseel Leave a comment on How Macquarie Telecom Group creates the world’s best customer experience

David Tudehope, co-founder and CEO at Macquarie Telecom Group, says a completely transparent and brutally honest approach to customer service … Read MoreHow Macquarie Telecom Group creates the world’s best customer experience

How investors and entrepreneurs can successfully play the forecasting game

Posted onApril 8, 2021April 8, 2021 By fanseel Leave a comment on How investors and entrepreneurs can successfully play the forecasting game

Entrepreneurs are not the naïve dreamers that investors assume them to be, according to new research which has important implications … Read MoreHow investors and entrepreneurs can successfully play the forecasting game

What do employees really value working in the age of COVID-19?

Posted onNovember 23, 2020November 23, 2020 By fanseel Leave a comment on What do employees really value working in the age of COVID-19?

There are a number of important lessons for leaders who are looking to maximise productivity and engagement with employees who … Read MoreWhat do employees really value working in the age of COVID-19?

How might COVID-19 spur the rise of smart cities?

Posted onNovember 2, 2020November 23, 2020 By fanseel Leave a comment on How might COVID-19 spur the rise of smart cities?

The rise of smart cities Governments around the world have championed the idea of smart cities. The Australian Government, for … Read MoreHow might COVID-19 spur the rise of smart cities?

How is COVID-19 changing the nature of work?

Posted onNovember 2, 2020November 2, 2020 By fanseel Leave a comment on How is COVID-19 changing the nature of work?

What’s going to happen to office space? With large numbers of employees sent home to work over the past eight … Read MoreHow is COVID-19 changing the nature of work?

What impact is COVID-19 having on the traditional workplace?

Posted onNovember 2, 2020November 2, 2020 By fanseel Leave a comment on What impact is COVID-19 having on the traditional workplace?

The dramatic changes to the workforce brought about by organisational responses to COVID-19 will likely accelerate the shift to smart … Read MoreWhat impact is COVID-19 having on the traditional workplace?

Employee engagement

Posted onSeptember 17, 2020October 30, 2020 By fanseel

“Measuring and boosting engagement has become the holy grail of people management. But what are we actually measuring in engagement?”

Leadership and motivation

Posted onSeptember 17, 2020September 17, 2020 By fanseel

“Whatever you do, don’t try to motivate people! People will motivate themselves and you just need to get out of … Read MoreLeadership and motivation

Rebuilding psychological safety in the workplace post-coronavirus.

Posted onSeptember 17, 2020September 17, 2020 By fanseel

Employee mental health and organisational outcomes are at risk but there are steps business leaders can take to reinforce psychological … Read MoreRebuilding psychological safety in the workplace post-coronavirus.

Why you should send your best talent to the competition.

Posted onOctober 26, 2019September 17, 2020 By fanseel

The increased tension between the ‘fluidity’ on an organizational level and that on an individual level is one of the … Read MoreWhy you should send your best talent to the competition.

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