Writing

Articles & archive

How authentic should a business leader really be?

Good leaders actively manage their image in a way that does justice to the complexity of their identity, writes UNSW Business School’s Frederik Anseel ‘Authentic’ is the word of the year. At least, that is what publisher Merriam-Webster concludes based on the number of searches in its dictionary. That should not be surprising. Artificial intelligence and image manipulation make […]

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Does hybrid working really lead to less productivity?

Rather than worrying about productivity, organisations should rethink their approach to managing and leading hybrid workers, writes UNSW Business School’s Frederik Anseel You might have noticed in the newspaper in the past couple of weeks: the latest offensive against hybrid working has been launched. More than anything else, the pandemic has launched a work revolution. […]

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Arrested development: young workers struggle with working from home

The rise of hybrid work is a godsend, but the youngest generation taking their first steps at work face an unknown challenge, writes UNSW Business School’s Frederik Anseel In biology, arrested development means that natural growth does not continue as expected. Animals – including humans – can get stuck in a specific development phase. There […]

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Can digital eye contact be as engaging as real eye contact?

If two people look at each other through a camera during a Zoom meeting, UNSW Business School’s Frederik Anseel asks, is this as powerful as physical eye contact? My question is not a philosophical thought exercise. It’s about the difficulty of making human connections through digital conversations. Let’s start with a situation that doesn’t pose […]

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How the hunt for talent changes the labour market power balance

A looming showdown in the labour market is producing both winners and losers, writes UNSW Business School’s Frederik Anseel Do the following sentences sound familiar to you? The traditional career as your parents and grandparents knew it is coming to an end. People are no longer tied to one employer, but jump from one job […]

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Why the ability to write well is the most underrated skill

Artificial intelligence will not spell the end of writing skills; rather, the career advantage for the gifted writer only increases, writes UNSW Business School’s Frederik Anseel Not a day goes by that I don’t get annoyed by a badly written text. That can be a cumbersome email where I have no idea what exactly the […]

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Why it’s so important to make people feel like they matter

With the shift to hybrid work, people have become alienated from their work because they feel anonymous and invisible, writes UNSW Business School’s Frederik Anseel Do you matter? A simple three-word question, but those three words can help with understanding why some people languish at work while others even struggle with burnout. With the recent […]

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What’s behind the rise and return of the middle manager?

It’s time to re-evaluate the middle manager because the empirical evidence for their added value is overwhelming, writes UNSW Business School’s Frederik Anseel Nobody wakes up in the morning and thinks, ‘middle manager, that is my calling’. The middle manager seems like a necessary evil. At a certain point, a company grows so fast that […]

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Why it’s unwise to make long-term labour market forecasts

Pundits make long-term forecasts about global labour market trends at their own peril, writes UNSW Business School’s Frederik Anseel Despite the economic turmoil, companies continue to look for talent. And because that search does not yield much, they invest heavily in training and education to develop their own talent. Excellent news, but not what you’d […]

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Does ‘quiet quitting’ really deserve our attention?

The trend of ‘quiet quitting’ probably hasn’t much substance, but its media popularity suggests it captures the zeitgeist, writes UNSW Business School’s Frederik Anseel By now, we all know what quiet quitting means: employees are psychologically throwing in the towel. Contrary to that other hype, The Great Resignation, a quiet quitting employee does not actually […]

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