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Frederik Anseel

Behavioral insights for better organizations

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The people make the place

Behavioral insights for better organizations Continue readingThe people make the place

HomePosts tagged Tag: COVID-19 (Page 2)

Tag: COVID-19

How Macquarie Telecom Group creates the world’s best customer experience

How Macquarie Telecom Group creates the world’s best customer experience

Posted onApril 8, 2021October 22, 2021 By fanseel

David Tudehope, co-founder and CEO at Macquarie Telecom Group, says a completely transparent and brutally honest approach to customer service … Read MoreHow Macquarie Telecom Group creates the world’s best customer experience

What do employees really value working in the age of COVID-19?

What do employees really value working in the age of COVID-19?

Posted onNovember 23, 2020October 22, 2021 By fanseel

There are a number of important lessons for leaders who are looking to maximise productivity and engagement with employees who … Read MoreWhat do employees really value working in the age of COVID-19?

How is COVID-19 changing the nature of work?

How is COVID-19 changing the nature of work?

Posted onNovember 2, 2020October 22, 2021 By fanseel

What’s going to happen to office space? With large numbers of employees sent home to work over the past eight … Read MoreHow is COVID-19 changing the nature of work?

What impact is COVID-19 having on the traditional workplace?

What impact is COVID-19 having on the traditional workplace?

Posted onNovember 2, 2020October 22, 2021 By fanseel

The dramatic changes to the workforce brought about by organisational responses to COVID-19 will likely accelerate the shift to smart … Read MoreWhat impact is COVID-19 having on the traditional workplace?

Rebuilding psychological safety in the workplace post-coronavirus.

Posted onSeptember 17, 2020October 21, 2021 By fanseel

Employee mental health and organisational outcomes are at risk but there are steps business leaders can take to reinforce psychological … Read MoreRebuilding psychological safety in the workplace post-coronavirus.

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